Resources for Consumers

Free Credit Reports & FCRA Rights

Get a FREE Copy of Your Credit Report

An amendment to the Federal Fair Credit Reporting Act requires each of the nationwide consumer reporting companies- Equifax, Experian, and TransUnion- to provide you with a free copy of your credit report, at your request, once every 12 months. You can get an annual free copy online by going to

Disputes Related to Your Credit Report

If you have a question regarding a credit inquiry that appears on your credit report by Alliance 2020 or any question related to a report compiled by Alliance 2020, please call 800-289-8065 or email

Additional Resources

You may download A Summary of Your Rights Under the FCRA here:
PDF download Summary_of_Rights_FCRA.pdf

You may download Remedying the Effects of Identity Theft here:
PDF download cfpb_summary_remedying-the-effects-of-id-theft-fcra.pdf

The mission of the CFPB is to make markets for consumer financial products and services work or Americans – whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products

Experian call 888-397-3742 or
Trans Union call 888-909-8872
Equifax Automated Security Freeze Line
7:30 a.m. to 1:30 a.m. (ET)
7 days a weekMail
Equifax Information Services LLC
P.O. Box 105788
Atlanta, GA 30348-5788Incapacitated Adult Freeze Request Form
To place a security freeze on the Equifax credit report of an incapacitated adult, please fill out this form:

PDF download Incapacitated_Adult_Freeze_Request_Form.pdf

Credit Bureau Contact Information


PO Box 740241, Atlanta, GA 30348


PO Box 1000, Chester, PA 19022


PO Box 2002, Allen, TX 75013